Access Lewisham

The Access Lewisham Transport Scheme is an accessible and affordable service for Lewisham residents who have difficulty or are unable to use public transport.

Volunteer drivers and passenger assistants use minibuses and cars to support people to attend college, day centres, medical appointments, to access groups and community activities. We also provide one off journey requests to visit friends and family no matter where they are in the UK. In addition, volunteers can escort people shopping and assist people in their wheelchairs.

How to Access this Service

The Access Lewisham Transport Scheme is available to all residents of the Borough of Lewisham however requests for support must come via social services or other statutory agencies such as

  • Health service professionals
  • Citizens Advice Bureau (CAB) and other organisations
  • Church representatives

Anyone wishing to make a referral must complete the form below and be able to confirm that the individual is not capable of using public transport without support. Please contact or 020 8291 1747, if you would like more information or advice on completing the form.

Journey Requests

Once the referral is accepted by VSL, the service user can call Access Lewisham Transport Scheme to request a trip. These can be regular weekly, fortnightly or monthly trips or one off requests. It is best to give a minimum of 5 days’ notice before the trip to allow time for a driver to be found from our volunteer team. The VSL endeavours to meet all requests, but it is not always possible to accommodate all journey requests, particularly if these are made at short notice.

A charge is made to cover the cost of petrol, volunteers time is given freely. This is based on the distance of the entire round trip from the drivers’ house to collect the service user, take them to the appointment and return home. A minimum charge of £10.00 is made for trips within the Borough of Lewisham. All other journeys are calculated on VSL’s mileage rate and will be agreed with you in advance.